How long the returns process takes will vary depending on the item sent back to us.
Typically, it will take 1 to 2 days to ship to us and then we’ll take 2 to 3 days to test it. From here, we will either have to send the item to the manufacturer or we will replace the item depending on its age, ie. if it is returned within 30 days or not.
If an item is passed onto the manufacturer, then the process can take up to 30 days. After this, it will take another day for the replaced or repaired item to ship back.