If you need to return an unwanted or faulty product, please contact our dedicated technical support/returns department by telephone or by sending a webticket.

To return an item, you will first need to be issued with an RMA (return merchandise authorisation) number. Simply complete a PART RETURNS ENQUIRY and we will get back to you with further information.

If you are unsure if the product is faulty, we encourage you to first CONTACT SUPPORT in case there is a simple solution to the problem you are experiencing.

Please do not return a product without first seeking an RMA (return merchandise authorisation)

Business Customer?
If you are a business customer – CLICK HERE

Need More Information?
To find out more information – please visit our dedicated CONTACT US page.