If you have received a partial refund, this can be due to a number of factors including;
- Missing items
- Insufficient packaging
- A product that is 6 months or older
Returning a product that is 6 months or older?
We reserve the right to deduct an amount from your refund taking into consideration the age of the order and the amount of use the product has had before it has been returned – this is known as a recession.