If you wish to cancel any of the products on your order and return them for a refund, you have up to a total of 30 days to contact us after the final receipt of your order.

You must inform us in writing if you wish to cancel your order. This can be done either by phone 01782444455 option 3 or by submitting a return ticket here: https://help.overclockers.co.uk/hc/en-gb/requests/new

You must return the goods within 14 days of notifying us of the cancellation. We will reimburse you within 3 to 5 working days of receipt of the goods using the same means of payment as you used when placing the order.

Unfortunately, we cannot cover all unforeseeable costs and you will have to pay for the return of any unwanted goods you are returning. Please package the goods properly and ship them in a separate outer box, including all packaging, cables, manuals, drivers and protective bags, however small.

You are liable for any diminished value of the goods resulting from missing or damaged packaging. This can often result in a deduction of the refund value up to 50% of the item's value. 

We regret that we cannot accept cancellations of computer software if it is unsealed. Accessories and promotional items are part of the order and must be returned to ensure a full refund is given. Free game codes should be unused and still hidden.