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How do I return an unwanted item?
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How do I return a faulty item?
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What warranty comes with my OcUK PC System?
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How long does the manufacturer take to repair/replace my product under warranty?
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I have a dead pixel on my monitor - can I get a replacement?
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Why am I being told to contact the manufacturer with a product fault?
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Does Overclockers UK cover the entire warranty period?
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Do you cover the return postage costs for warranty claims from outside of the UK Mainland?
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Faulty goods testing?
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Does Overclockers UK cover return postage costs?
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How long will it take to process my refund?
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Why have I only received a partial refund?
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What is the 30 Day Cancellation period?
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My product is faulty outside of the 30-Day acceptance period - what should I do?
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How do I contact product manufacturers for support or returns?
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Can I return an order in-person at Overclockers UK HQ?
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How Do I Track My Return or RMA?
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Can I Return Bundled or Promotional Items?
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What Happens If My Product Arrives Dead on Arrival (DOA)?
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What Should I Do If My Product is Damaged During Return Shipping?
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Returning an Incomplete Product or Missing Components – What Happens?
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How Can I Get My Shipping Costs Reimbursed for Faulty Products?
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How Long Does the Return Process Take from Start to Finish?
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What Happens If My RMA or Return is Not Approved?
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Can I Return Opened Software or Digital Goods?
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How to Handle Products Damaged During Return Shipping
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Can I Return Items Without an RMA Number?
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Understanding Our Policy on Pixel Errors in Monitors
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Is Return Shipping Free?
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Estimated Timeframes for Repairs, Replacements, and Refunds